Privacy Policy
Your privacy is important to us. This privacy policy explains what data we collect, how we use it, and your choices regarding that data.
Information we collect
We may collect information you provide directly (for example, when you contact us) and information automatically collected during your use of the site (such as usage data, cookies, and device information).
When you interact with Finster (the chatbot), transcripts may be stored for quality and safety review. Do not send highly sensitive personal data in chat messages.
How we use information
We use collected information to provide and improve the service, analyze usage patterns, respond to inquiries, and comply with legal obligations. Aggregated and anonymized data may be used for research and product improvement.
Cookies and tracking
We use cookies and similar technologies to operate the site, remember preferences, and measure usage. You can control cookies via your browser settings; blocking cookies may affect site functionality.
Third-party services
We may share data with service providers who help operate the site (analytics, hosting, and security). These providers are contractually bound to protect your data and may process data on our behalf.
Security
We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission over the internet or electronic storage is completely secure.
Your choices
You can opt out of certain data collection, disable cookies in your browser, and request deletion of your personal data by contacting us at info@finsterchat.com.
Children
This site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us.